Support
Reach the Furnished Habitat team directly, or jump to the part of your account that answers the question fastest.
Email us
support@furnishedhabitat.com
Best for anything involving a payment, a document, or a screenshot. We reply within one business day.
Urgent during a stay?
Email us with “Urgent” in the subject
Lockouts, safety concerns, and properties that are not as described are triaged ahead of everything else.
Common questions
A booking you have made
Arrival details, house rules, access instructions, and anything about the property itself are fastest to resolve with your host directly. Your booking has a message thread with them.
Open your messagesA change or cancellation
Cancellation terms and the refund you would receive are shown on the booking before you confirm anything, so you can check the outcome first.
View your tripsListing or payout questions
Listing reviews, calendar sync, and payout timing are all visible in the host dashboard. If something looks wrong there, email us with the listing reference number.
Go to your listingsReporting content or conduct
Tell us if a listing, review, or message breaches our Content Policy — including a host who questions a service animal. We review every report.
Read the Content Policy